Call the company’s service number and follow their instructions.
Places where I cannot travel with vehicles from VAN d.o.o.?
All places that are defined as prohibited must be respected by the user. Failure to comply may result in a specified monetary penalty. This primarily refers to off-road locations and anything that could pose a danger to the user and the vehicle.
Can I extend the rental period of the vehicle?
Yes, you can. The conditions are that you submit a request as soon as possible, which will then be reviewed
If my car is dirty or broken, what should I do?
We have our branch, VAUTO Center, which provides car washing services, minor repairs, and fixes certain damages. Additionally, we offer a special service for repairing and recharging air conditioning systems in vehicles.
